CustomAgents
The workers inside it — agents with their own email, phone number, and Slack profile.
Multi-channel AI employees that run operations across your channels.
CustomAgents is the labour inside the system: agents with real identities, not a chat window you have to sit in. Each one gets its own email address at your domain, a real US phone number it texts from, and its own Slack profile — not a bot badge. Customers write to it the way they would write to a person. It reads, replies, follows up, and remembers.
One conversation carries across channels — an email thread can continue over text with the same context. Out of the box an agent can:
- Answer email, texts, and Slack around the clock, in 200+ languages
- Generate branded PDFs and images on demand
- Keep contact records and tasks updated from its conversations
- Run scheduled follow-ups and report what it did while you were away
You retrain it in plain English — email it new instructions the way you would brief a new hire. The first agent is free, each additional one is $20, and usage is pay as you go. You come back to an inbox that has been handled, not a backlog to dig out of.